Returns & Refund Policy
Due to the perishable nature of our popcorn products, we cannot accept physical returns; however, if you are not 100% satisfied with your order, we are committed to making it right.
1
Reach Out
Contact our customer support team within 14 days of delivery with your order number and details about the issue.
2
Share Feedback
Provide a brief description or photos of any damaged or unsatisfactory items so we can improve our popping process.
3
Review Process
Our team will review your request within 48 hours to determine eligibility for a replacement or a full refund.
4
Resolution
Once approved, a credit will be applied to your original payment method or a fresh batch will be shipped to your door.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing